Frequently Asked Questions
Everything you need to know about our Viking-inspired gear.
Where does Grimfrost ship from?
We ship our authentic Viking merchandise globally from our main warehouse in Sweden, ensuring that every package carries the spirit of the North.
How do I determine my correct size for clothing and rings?
Each product page features a detailed size guide. For apparel, we provide measurements in both centimeters and inches, while our ring size chart includes inner diameter and circumference to ensure a perfect fit.
What is your return policy?
We offer a 30-day return policy on all unworn and unused items. Simply contact our support team to initiate a return or exchange if your gear doesn't meet your expectations.
Are your historical replicas handmade?
Many of our items, including our hand-forged axes and hand-carved bone jewelry, are crafted using traditional methods to maintain historical accuracy and superior quality.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options like Klarna in select regions.
How can I track my order?
Once your order has been dispatched, you will receive a shipping confirmation email containing a tracking link so you can follow your package's journey to your hall.